The WhatsApp Economy

Recently, I was reading a post on WhatsApp its current phenomenal growth sans a revenue model. There was also some banter about why Facebook paid $16 billion to acquire it and then the rags to riches of how its founder Koum lived off food stamps. Coincidentally, soon after that I…

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Reinventing USPS – Anyone care?

How many business’ have the brand permission to visit every one of their customers, at their house, everyday? What would that be worth as a service? The USPS’ value is not about delivering mail, it’s their ubiquity – being everywhere. Squandering this ubiquity is a great example of not adjusting with…

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Smart Shopping Carts – Why aren’t they here yet?

A point of sale (POS) or checkout is the actual location where the hardware and software that performs the sales processes is located. In many ways this is the cash register that you typically walk up to, scan your product, and check-out. In the retail industry, the buzz at the…

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